We deliver worldwide. We work with the French national services of La Poste and their international partners for France, Switzerland, EU and worldwide deliveries.
Costs vary accordingly to your shopping list, the overall parcel weight and the destination of delivery. There are automatically calculated in your ‘Cart’ once you have logged in or have submitted your delivery address.
Most orders are delivered to your door within 2-4 working days after dispatch for France and 5-7 working days for EU. International deliveries may take longer depending on location and post services.
Parcel carriers deliver weekdays between 8am and 5pm. If you are not in, you will receive a card through your letterbox, inviting you to collect your order from your local post office or carrier depot.
You have the right to withdraw from your purchase, return goods for a refund or ask for an exchange, for a period of 14 days starting from the delivery date.
- Name & Address
- Order or Invoice Number
- Reason for returning the products
- Indicate if you want a refund or an exchange
- In case of refund, provide IBAN and BIC (SWIFT) code
- In case of exchange, confirm your delivery address
All products must be returned unused and in good conditions. If not, we reserve the rights to refuse your return. No returns or exchanges are accepted for products purchased on sale.
Please note that the shipping costs for returning the product will be at your own expense.
Once you have received the confirmation by email that your return is accepted, please send back the products to the following address, including the information above so we can proceed your return efficiently:
37 Route de l’Océan
56470 Saint Philibert